Fraquently Asked Questions Where are you located?
Absolute Flooring is located at 1735 Front Street in Yorktown Heights, New York. You’ll find both a map and the availability of customized driving directions in the “Contact Us” section of this Web site.
What are your showroom hours?
Our hours are:
Mondays and Saturdays: 10:00 a.m. – 5:00 p.m.
Tuesday through Friday: 10:00 a.m. – 6:00 p.m.
Thursdays till 8:00 p.m.
Call our showroom for warehouse and installation schedules.
Do you clean carpets?
We do not offer cleaning services. However, give us a call and we may be able to recommend someone local – whether it’s for restoration (after a fire or flood) or regular maintenance.
Do you finish Hardwood flooring?
We do not refinish floors. Absolute Flooring sells & installs pre-finished hardwood floors. However, for your existing hardwood flooring, we do recommend some local contractors and would be happy to pass on their information if you’ll call the office during business hours.
Do you sell area rugs?
A number of our manufacturers offer area rugs from style samples that are available for your viewing and to borrow. We also have a binder on staff, which enables us to cut-to-order and bind most any carpet into an area rug or runner.
What do I need to do to prepare for my installation?
Absolute Flooring provides every customer with an information booklet at the time of our on-site assessment. Complete instructions are given regarding room preparation. Please ask a sales person for a copy for further details. Do you guarantee your work?
Absolute Flooring provides an installation warranty outside of manufacturers’ products warranties. Contact our office or refer to our brochure for further details.
Do you do free estimates?
Our customers’ estimates are free. We take a deposit at the time the estimator comes to your home and then credit that amount to the bottom line of your purchase.
How long will it take before my floor is installed?
Installations are always based on product availability. However, average duration between placing your order and installing your flooring is approximately 1 week to 10 days.
Should we paint before or after the installation?
We recommend that walls/ceilings, etc. be painted prior to your flooring installation. It is important, however, that you arrange with your painter for a touch-up date once the flooring installation is complete, especially in those instances where “roll” products are being installed. Although our installers take every precaution, as the width of carpet/vinyl rolls are often as large as, or larger than, the rooms in which they’ll be installed, it’s impossible to guarantee they will not touch a wall or molding.
Should my moldings be installed prior to the installation?
a. Vinyl/Hard-surface: Do Not install moldings prior to hard-surface installations. You can arrange for our installers to do this as part of your job (which should be discussed at the time of your measure with the Estimator to ensure that he includes this in your work-up) or you may install them on your own within 72 hours of the completion of your installation.
b. Carpet: Moldings should be installed prior to your carpet installation. We recommend hanging moldings 3/8” from the floor; this will provide a clean, finished edge.
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